Revo Design Shop LLC is a customer-first business, and we strive to provide the best quality products with a seamless experience for you. Still, sometimes things happen, so if there's anything wrong with the item you have received, we will do our best to fix it and for you to be satisfied.

WARNING : Personalized products are one of a kind and has been manufactured only for you. Therefore we can not exchange or refund any customized products under any circumstances unless the product has a manufacturer's defect. If you haven't liked the custom design after several changes, you have the opportunity to request a partial refund, custom design fee of $60 plus is not refundable. We do not issue refunds if you do not provide a reason for returning the item or send it back without contacting us first.

Refunds for returned items will be issued to the original payment method used when placing your order.

Please consider that all the shipping expenses for returning the item remain the responsibility of the customer.

The returned product must not be used and should be sent to us in its original packaging.

Please write “RETURNED ITEM” on the packaging so that certain misunderstandings could be avoided.

If you still have additional questions about returning the item, feel free to contact us at hello@revodesignshop.com.